The e-table.gr Website and Application are managed by the Greek company under the name E-TABLE RESTAURANT RESERVATIONS SINGLE MEMBER P.C. with headquarters in the municipality of Heraklion, Attica, 421 Heraklion Avenue, P.C. 1411-22 (TIN 800600554, GEMI No 131558001000), which will be referred to for brevity as "Company" or "E-table" and which is the Data Controller of the personal data collected from you during your visit to the Website and when using the Application and the company's online services. Personal data means all information that identifies you or can identify you directly or indirectly. For any question regarding the processing of your personal data by the Company, you can contact the Data Protection Officer ("DPO") of e-table by sending an email to the email address email@example.com. E-table takes the protection of your privacy very seriously and has taken all necessary measures to safeguard the security and confidentiality of information concerning visitors/ users of the Website/ Application services.
For the use of our services the collection of certain personal data or user identification information (PII) is necessary. Personal Data includes data or information that identifies an individual, such as name, e-mail address, and other data that can reasonably be linked to an individual's identity, such as a phone number. This data can be used to uniquely identify a user for the purpose of managing his/her reservation and displaying targeted advertisements and marketing activities.
Data that is not necessarily linked to the identity of a natural person may also be collected, namely IP address, browser version, operating system, cookies, advertising IDs and type of device.
The Website / Application Registration process and the use of our services requires the provision of a minimum amount of personal data, as described in section 5.
The Application collects the information you provide when you download and use it. Registering on e-table is optional. However, some of the features or services offered may not be available to unregistered users.
In addition, the Application may automatically collect mobile device type, unique device ID, mobile device IP address, operating system, browsers, and information about how the Application is used.
When you use the Application, your current location may be determined through GPS (or other similar) technology in order to identify the area you are to display relevant messages / information / customized features.
The personal data declared by the user anywhere on the Website/Application are intended solely for the purpose of ensuring the operation of the services provided and the legality of the relevant transactions and may not be used by any third party, without complying with the provisions of the General Protection Regulation of Data (EU) 2016/679, the national legislation and the relevant acts of the Hellenic Data Protection Authority, the law 3471/2006 and the ePrivacy directive (2002/58/EC, amended 2009/136/EC) as they apply regarding the protection against processing of personal data. Finally, by using the services of the Website/Application, it is possible to request or collect other information for statistical purposes, which, however, is disconnected from the user's personal information in accordance with the provisions of the legislation on the protection of personal data.
The user can withdraw his consent to the collection of data collected so far by sending an email at firstname.lastname@example.org or by contacting the Data Protection Officer of e-table at email@example.com. The withdrawal of consent does not affect the legality of the processing of user's personal data up to that point by e-table.
Data collection by the Application may be terminated by uninstalling the Application. The procedure indicated by the device, operating system, online store or mobile network should be followed by the user.
In addition, the user may opt out from the collection of data from third-party cookies through the Network Advertising Initiative service and from the collection of Google Cookies data by modifying their personal settings in Google Ads Settings.
If you do not wish your location to be used, please disable Location Services in your mobile device settings.
In accordance with the provision of Art. 13-22 of the General Data Protection Regulation 679/2016/EU, you have the right to information, the right of access, the right to rectification, the right to erasure, the right to restriction of processing, the right to data portability, the right to object to the processing of your personal data data, including objection to automated decision-making and profiling, as well as the right to lodge a complaint with the Data Protection Authority.
The supervisory authority responsible for us is:
Hellenic Data Protection Authority
Kifisias 1-3, P.O. 115 23, Athens
Phone: +30-210 6475600
Fax: +30-210 6475628
If you wish to exercise your rights or if you have any questions in general regarding the protection of your personal data, you can address your respective request by contacting the Personal Data Protection Officer of E-table, by using one of the following ways:
E-table may collect and/or transfer, in accordance with the applicable legal provisions, your personal data to third parties, other than the restaurants, in one of the following cases:
We may work with statistics companies (web/mobile app statistics) to help us understand how the Website / Application is used and to record statistics such as the frequency of visits and the length of time spent on our Website / Application. We work with third-party advertisers and advertising networks that need to know how users interact with the Website / Application. Advertisers and advertising networks use some of the information collected by the Website / Application, including, but not limited to the user's device unique identifier and/or phone number. To protect the anonymity of information, we use encryption technology to ensure that third parties cannot cross-identify individuals. Partners may also collect anonymous information about other websites / applications you have used, websites you visit, location information in order to serve targeted advertisements within the Website / Application. Encrypted information you have provided may be transferred to our partners combined also with other available information about you for statistical analysis or advertising purposes. Our partners do not independently use the information we transfer to them and have agreed to abide by the rules set by the relevant legislation.
Users who wish to opt-out should follow the procedures as described in section 3.3 OPT-OUT PROCEDURE
We may transfer data to third parties for the purpose of providing a service you have requested or an advertising offer offered by us or a third party. The transfer of information between partners includes applications or websites that integrate by API or otherwise our services and APIs or services with which e-table is connected.
Our Website/ Application may offer Social Media sharing and other related tools that allow you to share your actions within the Website/ Application with other applications, websites or social media, and vice versa. Using such features allows information to be shared with your friends or the public, depending on the settings you have specified in your personal profile. Please refer to the privacy policies of these social networking services for more information about how they handle your data.
We may work with partners that use mobile SDKs to passively collect information, which generally helps us send personalized notifications/ messages. This data may also be used to uniquely identify you, among other things, for the purpose of displaying targeted advertisements and marketing activities. Depending on the permissions granted to this application (see section 7), this information may include personal information including your email address.
E-table may provide data to the relevant judicial, police and other administrative authorities upon legal request in order to:
Comply with applicable laws
Respond to government inquiries (or inquiries by legal, governmental or local or Internet Protection Authorities of any kind)
Comply with valid legal process
Protect its rights and property, the Website/ Application and/or other users of the Website/ Application.
To create an account on the Website/ Application, the visitor must provide the name, email address and create a password. As long as you have created an account on the Website/ Application and provided us with your email address, we reserve the right to send you regular offers of similar services that we offer via email. The content of this communication varies, as the technologies and criteria we use to design our communications and categorize our users into groups vary. This is a profiling process where we automatically process your data. This customer categorization process may have a legal or other significant impact on you if you receive certain communications that are not included in other campaigns. If the automated decision-making leads to a negative result for you and you do not agree with it, you can contact us at firstname.lastname@example.org. In this case, we will assess your case individually. Data processing for direct marketing purposes is done exclusively on the basis of our legitimate interest for personalized advertising in accordance with art. 6 par. 1 (f) of the General Data Protection Regulation. If you have objected to the use of your email address for this purpose, we will not send you marketing activities via email. You have the right to object to the use of your e-mail address for the aforementioned advertising purposes at any time and with future effect either through the emails we send you, or through your profile or by informing us at email@example.com. In this case, the use of your email address for advertising purposes will be stopped immediately. In addition, during the registration process, the visitor is invited to declare additional optional information, if and when desired, such as area of residence, date of birth, gender and contact phone number. After registration, the above account details can be viewed / modified at any time and without charge by the user by using his/her personal password or by contacting e-table.
In order to process an online reservation at a partner- restaurant, the user of the Website/ Application is asked to register an email (if (s)he has not previously registered with e-table), the name of the beneficiary of the reservation as well as a contact phone number. Also, the user can optionally provide additional special comments regarding the service (s)he is going to receive. Upon completion of the reservation on the Website/ Application, the beneficiary's name, contact phone number, email address and any special comments are automatically transferred exclusively to the restaurant of the reservation, as they are necessary for the provision of the relevant services. The cooperating restaurants have legally committed to e-table that they will treat this information as confidential, that they will use it for the sole purpose of supporting and executing online reservations and that they will keep it for a limited period of time, according to any applicable legislation.
In the context of providing its services or other promotional actions, e-table may periodically invite its users to participate in electronic voting/ survey. In order to participate in this voting process, the users of the Website/ Application should state their name and, where appropriate, other personal information such as status, age, etc. (depending on the nature of the questions). The user's vote is recorded exclusively for drawing conclusions in relation to the position of public opinion on a certain issue and may not be used for any other purpose nor disclosed to third parties.
Through the Website/ Application, the visitor/ user may have access to other third party websites such as social networking websites like facebook and twitter. In any case where the visitor/ user makes use of this service, a transfer of information takes place with the websites in question and the information shared, governed by their respective privacy policies. The visitor/ user needs to modify the privacy settings of his/her account on these websites directly. E-table does not control the privacy policies of such third parties and assumes no responsibility or liability for the actions of such third parties.
Most mobile platforms (iOS, Android, etc.) have specified types of device data that applications cannot access without your consent. These platforms have licensing systems in place to obtain your consent. The iOS platform will notify you the first time our App needs access to certain types of data and give you the option to consent (or not) to that request. Android devices notify us of the permissions our Application requires before you use it for the first time, and your use of the Application constitutes your consent. The rights/ permissions that our Application requires may change over time.
The user can contact e-table at any time and free of charge in order to verify the existence of his personal account, correct it, change it or delete it, as well as to opt out from receiving marketing activities via email. When updating personal information, e-table may ask the user to verify their identity before being able to fulfill the request. Visitors/ users of the Website/ Application who are minors do not have the right to register as users and therefore do not have the obligation to submit their personal information. The owner of an account on the Website/ Application (user) is fully responsible for any use and maintenance of the secrecy and security of his/ her password and must immediately notify e-table of any unauthorized use of his account by a third party as well as any other case of violation of the account. E-table operates in accordance with the applicable Greek and European legislation and has adopted procedures that protect the personal data that the user provides through the Website/ Application, for as long as (s)he is registered and benefits from its services. Only authorized employees have access to them, whenever necessary. These data are deleted after the termination of the contractual relationship.
Last update: 1st March 2023